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IT teams that support organisations adopting AI and data science are increasingly tasked with managing new types of hardware and workloads for a diverse set of use-cases. To ease this transition, NVIDIA NGC Support Services provide you with enterprise-grade support to ensure that your NGC-Ready Systems run optimally, maximising system utilisation and user productivity. Direct access to NVIDIA subject matter experts means you can quickly address software issues and capitalise on ROI.
• Supported Software: NGC Support Services cover the NVIDIA® driver, CUDA®, container runtime for Docker and containerised AI/DL/ML software from NGC.• Environments: NGC-Ready systems are supported on Ubuntu and RHEL, both bare metal and virtualised. You can access the NVIDIA vGPU Product Support Matrix for more information.• Installation and Use: If you run into issues during installation, configuration, or use of your NVIDIA-optimised AI containers from NGC, get the added assurance that you’re covered with NGC Support Services.• Expert Support: Need quick help? NGC Support Services connect you live with NVIDIA software experts during local, regional business hours. You can also use the NVIDIA Support Portal to log issues and review cases 24x7.
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